Your Orlando IT Support Company

Full-Time IT Support Without the Full-Time Headaches

Badges
Heading icon

We Do Computers. You Do Business.

Photo of Mike at the office

Call us crazy, but at LAN Masters we believe that IT should just work... end of story. We know how important technology is to your business - it makes it possible to serve your customers on a daily basis. Because of that we want to make sure that your IT is always running efficiently and cooperating with you. We want to make sure that when you do have an issue, it’s fixed immediately and permanently.

We want to provide you IT support by just doing exactly what we say we're going to do. Truthfully, we don't see why it has to be any more complicated than that.

The Trouble with the "Standard" Approach to IT Support

If you've worked with other IT support companies in the past that take what has unfortunately become a more "standard" approach to your working relationship, you've no doubt run up against one or even all of these issues time and again:

Downward graphic
You're paying through the nose for support services.

But whenever you have an issue, you can't get someone on the phone. If you can, they're slow to respond - all while your downtime costs are stacking up.

Client icon
Your current IT company sees you as just another client.

Not only are they not treating your relationship as anything special, but they're not creating a pleasant relationship to begin with. They make you feel like you're bothering them whenever you call in with a question or problem, when really you should be their top priority.

Loading icon
If an issue develops, it takes too long to fix.

You shouldn’t have to wait six to eight hours to troubleshoot an issue that will take 20 minutes to solve. You need results now and you deserve them, too.

You may be getting "IT", but you're certainly not getting "support." At that point, you have to ask yourself...

Isn't it time to find an IT support company that will shoot you straight? That will say they can do something and then actually do it?

Introducing ...

LANMasters logo

A Refreshingly Straightforward Approach to Outsourced IT Support

Most businesses think that slow response times, socially awkward IT people and unreturned phone calls are a "cost of doing business" in this industry. This is because these are the only things they've ever known. Thankfully, there is an alternative. At LAN Masters, we believe that every business - regardless of its type or size - deserves the benefits that come with having their own IT team dedicated to supporting their business. That’s why, from the ground up, we've built our business to be the absolute best kind of IT support team. The kind that has the experience to solve your problems right away, the first time. The kind that you don't have to worry about suddenly putting their focus elsewhere, leaving you high and dry to deal with your issues on your own. The kind that understands and fits in with your company culture. The kind that puts the success of your business first, instead of trying to find new ways to make money on your contract.

We're definitely not for everyone, but if this sounds like the type of relationship you've been looking for, then we might be the right fit for you. Give us a call at 407-409-7519 or click the "let’s talk" button below and we’ll set up a time for an introductory phone call.

Heading icon

What LAN Masters IS

Your outsourced IT department, comprised of a team of people who are dedicated to providing you with top quality service and who pledge to never make you a promise they can't keep.

Heading icon

What LAN Masters ISN'T

Overly Techy

We don't like to talk down to our customers or bog them down with tech language that it would take a laundry list of degrees to understand. We've always shot straight with our clients and we always will.

Reactive

We want to make the types of moves today that will let you take advantage of business opportunities tomorrow. We want to stop small problems before they have a chance to become big ones.

For everyone

We're looking for businesses who believe in building a true collaborative relationship with their outsourced IT partners. If you're not, that's fine - but we're probably not the right fit for you.

Heading icon

What we do

At LAN Masters we know what we’re good at, and we know how we can provide the best value to our customers. If you’re looking for help in the following areas, there’s a good chance we can help.

IT helpdesk icon
Managed IT Services
  • 24x7 Help Desk

  • Remote Monitoring & Management

  • Network Monitoring & Management

  • IT Security & Compliance

  • Backup, Disaster Recovery & Business Continuity

  • Vendor Management

  • CTO & Strategic IT Consulting

  • Mobile Device Management

Consulting icon
Projects & Consulting
  • Technology Assessment

  • Workstation & Server Upgrade

  • Desktop & Server Virtualization

  • Office 365 & Cloud Migration

  • Backup, Disaster Recovery & Business Continuity

  • Network Design & Upgrade

  • Network Assessment

  • IT Relocation Services

  • IT Security Assessment

Heading icon

Have Your Own Internal IT Department?

That's Okay - LAN Masters Can Still Help

Photo of IT department

A lot of organizations think that because they have their own internal IT department, a managed services provider can't actually help them. At LAN Masters, however, we've seen first-hand just how false that idea really is.

With a co-managed IT arrangement, you can allow us to focus on all of those mundane-yet-important elements of technology like password resets, handling help desk requests, verifying your backups, tackling cyber security and more. This frees up the valuable time of your own employees to focus on bigger and more important things - like the IT initiatives that will drive your business forward. All of these issues are expertly handled AND your own IT employees are free to put every bit of their own skills and expertise to work for your advantage, thus creating the best possible situation for all involved.
Photo of IT department
Celebrating 16 years badge
celebrating

16 Years in Business

Zendesk badge
rated top 3% fastest
response times

for IT companies

Wesh 2 News badge
featured in

Wesh 2 News

County Bar Association badge
Official it provider

of the Orange County Bar Association

FLVEC badge
FEATURED IN

The Florida Virtual
Entrepreneurs Center

Heading icon

results

It would be easy for us to tell you that we've spent years working with businesses just like yours to totally take the weight of IT off their plates – instead, we'd rather let our clients speak for themselves. Here's what a partner at one of Orlando's most prominent law firms recently said about his experience working with LAN Masters:

Not only do they respond quickly and effectively to problems as they arise, they also anticipate problems before they arise – in short, I feel that they "have our back."
Photo of Steven R Maher

"LAN Masters has been my firm’s IT professionals for the past several years. We are a trial practice firm that relies heavily on our computer system. I have been exceedingly satisfied with LAN Masters’ service. I know that I can always count on Kyle Pizer to immediately return my call or email and address any issues that we are having in a hurry ... I can and do unequivocally recommend LAN Masters."

Steven R Maher

The Maher Law Firm

Heading icon

The LAN Masters Commitment

At LAN Masters, we hold the same commitment to every customer.
Photo of Mike at the office
Time badge
Respect your time:

In terms of system downtime and the amount of time you spend dealing with IT issues, our goal is to minimize both.

People badge
Respect your people:

We won't talk down to you. We won't bog you down with technical details.

Smiley badge
Make things right if we fall short:

If you're not happy, we're not happy - and we'll do whatever we need to make it right.

Datto badge

Datto: Taking the LAN Masters Commitment to New Heights

As Datto Professional Partner, LAN Masters is able to offer businesses like yours access to industry leading business continuity and disaster recovery services. This, coupled with Datto's world-class networking, business management and file backup and sync solutions, allows us to help you leverage a one-of-a-kind ecosystem of state-of-the-art solutions to your full advantage on a daily basis.

Providing Better IT Support for Your Business, One Ticket at a Time

Stop dealing with false promises, awkward IT people and unreturned phone calls. Stop worrying so much about how your current provider is coming up short so that you can focus all of your attention on the most important thing of all: your people, your customers and your business.

Give us a call at 407-409-7519 or click the "let’s talk" button below and we’ll be in touch with you to get things started.