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What the Windows 7 and Microsoft Server 2008 End of Support Means For Business Owners

There are a lot of things I love about our industry, and about IT in general. I believe in what the right tech strategy can do for any organization and I believe that everyone should have access to this type of tangible asset, regardless of their size. Unfortunately, there are also a lot of things…
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As Business Owners, What Good Are Promises if We Don’t Keep Them?

As the owner of an IT service company who has been in this business for many years, I’ve always believed that customer service is at the very core of what we do. Anybody can sell you IT – but if you don’t have a relationship behind it that you can put every last ounce of…
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What Do IT Support Companies Do, Anyway?

As someone who has been running an IT company for the last 15 years here in Orlando, I’ve had my fair share of conversations with business owners about the best ways to handle the IT function of their businesses. After all of these conversations, one thing I can safely say is that a lot of…
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