IT SUPPORT BLOG

Growing up, my father was always filled with advice that he would try to impart on me from time to time. It didn’t matter what type of situation we were in or what life happened to throw at him at the time – he always had some phrase or piece of guidance that he would…

As the owner and operator of an MSP who has been in this business for exactly 16 years this month, I’ve always seen one of my primary jobs as less of a services provider and more of an educator in every sense of the term. Technology moves fast, and it can be difficult to keep…

When LAN Masters first started working with law firms many years ago, our focus was largely a singular one: we were always on the lookout for new opportunities to help firms save money on IT costs with unique ways of packaging our services. We understood that no two law firms are created equally, so instead…

There are a lot of things I love about our industry, and about IT in general. I believe in what the right tech strategy can do for any organization and I believe that everyone should have access to this type of tangible asset, regardless of their size. Unfortunately, there are also a lot of things…

As the owner of an IT service company who has been in this business for many years, I’ve always believed that customer service is at the very core of what we do. Anybody can sell you IT – but if you don’t have a relationship behind it that you can put every last ounce of…