How a Managed IT Services Provider Can Help Your Business in Orlando, Florida
An increasing number of businesses are relying on Managed Service Providers (MSPs) to boost efficiency and reduce overhead costs within their company.
Managed services range from IT infrastructure and networking to data center and cloud computing.
According to a recent Markets and Markets study, the global managed services industry is expected to grow from $223.0 billion in 2020 to $329.1 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 8.1%.
Managed IT services providers pride themselves on using the latest and greatest technology – both in terms of hardware and software. Moreover, they have leading-edge skills to handle any IT-related issues in real time. With a reputable MSP in your corner, you have more time to focus on core business responsibilities
Companies of all sizes and niches benefit by hiring an MSP for their IT needs. If you haven’t considered working with one yet, learning about the following benefits may change your mind.
Here are the top five advantages to keep in mind as you outsource your IT needs.
1. Brings Down IT Personnel Costs
Having an in-house IT team is a wonderful thing, but it is definitely an expensive one. As a provider of managed IT support in Orlando, Florida, we can tell you that full-time, skilled IT professionals do not come cheap.
According to Salary.com, the median annual salary for an IT manager in Orlando is just over $118,000. You will also need to take care of the HR responsibilities, including processing salaries, sick pays, pension contributions, 401K, health care, insurance, among other things.
This doesn’t even factor in the cost of headhunting for the right candidates and their onboarding and training. Depending on your business needs, you may have to hire multiple IT specialists.
On the flip side, hiring a managed IT support provider means you only have to pay a monthly fee to the vendor, who takes care of everything related to your business technology. An MSP will help you to significantly reduce IT infrastructure costs, especially if you are opting for cloud-based solutions.
Bonus: You will have access to cutting-edge hardware and software technologies.
2. Helps You Focus on Your Core Business Activities
In most cases, your MSP will manage every aspect of your business technology infrastructure, from providing you with skilled and experienced IT personnel on-demand to installing the latest tech features. With an MSP handling your IT infrastructure, your staff doesn’t have to spend their time/efforts fixing petty issues or running daily tech errands.
This means you will be able to divert more of your own time – or that of your technical staff – to the most important projects, like growing the business.
Alternatively, you may be able to downsize your in-house IT department to just a couple of essential personnel – the MSP can step in and provide additional support as needed.
This frees up a significant chunk of your resources that can be used for diversifying your company.
3. Reduces Downtime
One of the biggest advantages to outsourcing IT needs to experts is the keen ability to reduce the dreaded downtime. A data breach, security hiccup, system failure, natural disaster, or something as simple as user error can completely shutdown your tech infrastructure.
Every second of downtime is lost revenue. If you don’t know how to get back on track, your losses can be catastrophic. MSPs are trained and equipped to pinpoint IT problems immediately, and get you back up and running as quickly as possible.
A managed IT services provider is on hand around the clock to keep your network operating at full capacity – their reputation depends on this. MSPs will not survive if they don’t have excellent customer support outside of their work hours for emergencies.
In addition to being on-call to mitigate problems, MSPs offer a wide range of preventative care services.
Think about it like this:
Unlike calling an IT support company to fix a problem after the fact, you pay an MSP a predictable monthly rate for their ongoing, all-inclusive services – similar to insurance.
If your IT infrastructure is in trouble, they will respond immediately, then spend a great deal of time and resources to fix the problem – while your rate stays the same. In other words, MSPs don’t make money when things go south. It’s in their best interest to ensure things don’t go south in the first place.
That said, your MSP will implement the latest network innovations and cyber security measures, including state-of-the-art firewall and antivirus software. As a result, your network should run 24/7 without a hiccup.
Even if you encounter an issue, your MSP will be able to identify and resolve it before it turns into a disaster. When you are researching an MSP to partner with, take a look at their uptime history and customer support response to emergencies.
4. Adds a Wealth of Knowledge to Your Business
MSPs are made up of skilled professionals equipped with the latest IT knowledge. They can either serve as your entire IT support team, or as a strong supplement to your in-house IT team.
In addition to managing the responsibilities needed to keep your IT infrastructure moving smoothly, they will help you transition to a more goal-oriented work environment.
MSPs work with a vast number of companies. The biggest aspect of their job is to learn and understand how technology factors into your daily workflows – and how to maximize them. From communications and marketing to HR and security, an MSP will make sure everything works in sync with each other – based around a strong IT foundation.
For example, if you want to move from your on-site IT infrastructure to a cloud-based one, your MSP will plan a transition strategy from start to finish. With their help, your transition to the cloud will be efficient, comprehensive, customized to your needs, and profitable in the long term. You won’t have to worry about losing any of your data or delaying projects.
With an MSP in your back pocket, your business will be able to reduce wasted time and resources, increase efficiency, and stay ahead of the trending tech changes in your niche. If you hit any obstacles, your MSP will provide you with actionable solutions, and even train your staff to adapt to the new technology.
5. 24/7 Service Availability
Your in-house IT team – as great as they are – cannot be expected to work around the clock. Small and medium size businesses don’t always have the resources to hire enough IT personnel for round-the-clock monitoring and troubleshooting.
This is perhaps the biggest benefit of hiring a managed services provider. To reiterate, MSPs operate on the business model of providing technical assistance outside typical work hours. MSPs are on hand to lend you technical support on weekends, at wee hours, and even on holidays.
Think of the IT support that MSPs provide as a giant safety net. They are keeping close eyes on your tech infrastructure throughout the day, and are a simple phone call away if anything goes wrong – no matter what.
We are fortunate to live in a time where we are constantly connected to experts, especially in the IT field. In the old days, a network failure could spell hours – or even days – of extended downtime for businesses. Having a managed IT services provider on your side means these struggles are a thing of the past.
Hopefully, after reading about these five benefits, you are ready to start working with a skilled MSP – and rest assured your business infrastructure is safe around the clock. Feel free to contact to our experts to find out how we can help your business grow and thrive with leading tech solutions.
Mike Della Pia is the President of LAN Masters, Inc., an Orlando IT support company that has been helping small businesses stop focusing on IT and getting back to doing business the past 15 years. Connect with Mike on LinkedIn.